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STEPHEN OLIVER'S EXTRAORDINARY MARKETING
"All the Things I Wish I Knew When I Was 22" Part
1
When I was young something was planted firmly in my mind - I didn't
even recognize it - are you ready? Bigger equals Richer -
More Sophisticated equals More Substantive - More Students equals
More Profits -More Staff equals More Results - and, More
Revenue equals More Profits.
You know what happened ? I added more and more locations
- more and more staff - focused constantly on Getting the Gross
Up.
You know what happened? The bigger I got - the harder
I worked. I started finding out that you can gross $200,000
in a month - and, guess what - still not make any money after all
the staff, landlords, advertisers, and insurance bills are paid. It's
really a bummer to sign that many checks - and, really not have
that much left over.
You know what I've figured out since? If you have a school
running nicely with two full-time people and you add another full
time - with no other changes - everyone just does 1/3 less!. If
you have a high profit operation running in 3,000 square feet - and
you add 3,000 square feet (to keep up with the "big boys") -
with no other changes - you know what happens? That's right -
you just run the same number of students through a LOT MORE EXPENSIVE
facility - and, now this is the kicker - everyone assumes that
you are A LOT less successful - because the school just doesn't
look very busy anymore!. Sure, everything else being the
same - a HIGH gross is way better than a LOW gross - it's just
that revenue doesn't equal profits and, size does NOT equal success.
Anytime you make a decision to increase your square footage, add
a staff member, or upgrade your facilities - make sure you have
all the steps in place to make sure that these changes effect not
only the "top line" - ie. Revenue but also the "bottom-line" - what's
left over. In fact, if you figure that bigger facility, larger
staff, or facilities upgrade will just add enough to your gross
to pay for the extra expenses - DON'T DO IT!. Bigger is almost
by definition - more complicated, risky, and difficult to manage.
Our industry is replete with well intentioned
school owners who - when they had a nice thing going - screwed
it up by:
1. Adding a second location;
2. Turning their nice little school into the "Taj Mahal" of karate schools;
3. Hiring everyone who asked for a job;
4. Taking up golf, tennis, or jujutsu - and, leaving the school in the
hands of the "employees" expecting the results to stay the same.
(c) copyright 2001 Stephen Oliver
To subscribe to Stephen Oliver's Free
Extraordinary Marketing Newsletter go to http://www.ExtraordinaryMarketing.com
Email Stephen at
StephenOliver@ExtraordinaryMarketing.com
Before
Putting up a Web Site
What's
a Great Advertisement?
"All
the Things I Wish I Knew When I Was 22": Part 2
Everything is Negotiable
"All
the Things I Wish I Knew When I Was 22": Part 3
Wealth vs. Lifestyle
How
Much Can You Spend to Generate Enrollment?
Tournaments
and other Diversions
Hiring
From Within
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